API key Change

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We have a customer who built an entire api based interface to their Appian application. They want to move that interface to a different account because the person listed as the owner is being reassigned. To do this do they just need to replace the api key in their code? They would like to schedule a call.


Reply to: API key Change

0 votes

Hi Sam,


Thanks for your post!

Typically, only the account owner's API Key should be used for integration purposes, that's why we normally suggest using a service email as the account owner to avoid reassigning ownership.

Back to the topic, it sounds like they just need to update the API Key from what you described. But it's better if they can walk through the OSS-related code and double-check if there's anything specific to the owner id or email. To arrange a call, please either contact your Sales Engineer or CSR.




Duo Liang OneSpan Evangelism and Partner Integrations Developer

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