blacklist
Monday, June 1, 2020 at 07:57amHow does someone get on the blacklist and how to you get them off, this is causing major issues for our business. How do I get a list of email addresses that are on the blacklist.
How does someone get on the blacklist and how to you get them off, this is causing major issues for our business. How do I get a list of email addresses that are on the blacklist.
Reply to: blacklist
Monday, June 1, 2020 at 09:25amHi Lori,
When you said blacklist, do you mean that some signers/emails can't receive signing emails?
Duo
Reply to: blacklist
Monday, June 1, 2020 at 09:42amYes that's correct.
Reply to: blacklist
Monday, June 1, 2020 at 09:53amHi Lori,
You can report your issue to our support team ([email protected]) and our support agencies will help you check your package status and try to pinpoint the cause.
Duo
Reply to: Hi Lori, You can report…
Tuesday, June 2, 2020 at 07:28amWhere in the onespan documentation can I find detailed information on how this blacklist process works.