tehpao

Cant create package

0 votes
Hi All I just installed esignlive in my salesforce developer org. When I click on New button to create "esignlive package" I get error error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration Please can someone tell me what I am doing wrong. Thank you Ted

Reply to: Cant create package

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What instance of eSignLive are you attempting to connect to?

- Michael

Director, Partner and Developer Technologies, OneSpan

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Reply to: Cant create package

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Thanks Michael in my Salesforce Org under Esignlive Admin website URL: https://sandbox.esignlive.com/ Environment: US New Interface Sandbox. Using Username and password to connect in tab Esignlive Admin I can login into https://sandbox.esignlive.com/a/admin/integration and see my integration api key, username and password with no issue.

Reply to: Cant create package

0 votes
Did you follow every step in this guide: http://docs.esignlive.com/content/d_esignlive_connectors_guides/salesforce/salesforce_v4.0/deployment_guide/esignlive_for_salesforce_deployment_guide.htm#Installi Including white listing the Sandbox IP address? Setting up the permissions sets? configuring your user for access? etc? Let me know! If you've done everything in this guide, I'll check with our Salesforce developers about what the issue might be.

- Michael

Director, Partner and Developer Technologies, OneSpan

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Reply to: Cant create package

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Thanks I looked into my salesforce developer org and figured out my issue. I have Salesforce developer org and I was connecting to esignlive sandbox(which is not good) and now I switched over to https://apps.esignlive.com/ and error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration is gone

Reply to: Cant create package

0 votes
Ah. Sorry. I am not a Salesforce expert by any stretch of the imagination. I assumed when you said developer org that that meant sandbox. I almost asked to clarify, but didn't. My mistake. Glad you found it!

- Michael

Director, Partner and Developer Technologies, OneSpan

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