Can't Deleted user Master in OneSpan

0 votes

Dear Supporter,

We would like to delete user master from OneSpan but it's popup message error as below: 

Status Code : -300

Return Code : -1

Error : Error 1451 : [ma-3.1.7][10.4.12-MariaDB]Cannot delete or update a parent row: a foreign key constraint fails (`identikey`.`vdsstoredreport`, CONSTRAINT `vdsstoredreport_userid_fk` FOREIGN KEY (`vdsDomain`, `vdsUserId`) REFERENCES `vdsuser` (`vdsDomain`, `vdsUserId`))

Approved Answer

Reply to: Can't Deleted user Master in OneSpan

0 votes

Hi phoung.kimnoun,


Thanks for your post! As the question is more for the on-premise production, could you kindly raise the question to our support team ([email protected]) so that we can keep better record of your issue?



Duo Liang OneSpan Evangelism and Partner Integrations Developer

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off