Posts: 10 Patel change existing account email ID Wednesday, July 13, 2022 at 09:10am 0 votes Hi, How would I go about changing the email address associated with my OneSpan account? July 13 Created July 13 Last Updated a year ago Last Reply 1 Replies 51 Views 2 Users 0 Likes 0 Links Answered by Duo_Liang Posts: 3775 Approved Answer Duo_Liang Reply to: change existing account email ID Wednesday, July 13, 2022 at 09:30am 0 votes Hi Patel, Unfortunately senders can't change their email address. For example if you changed your working email, the suggested practice is to: #1 recreate a new sender profile #2 assign delegation to your previous account (so that you can still manage ongoing transactions) #3 lock your previous account Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments
Posts: 3775 Approved Answer Duo_Liang Reply to: change existing account email ID Wednesday, July 13, 2022 at 09:30am 0 votes Hi Patel, Unfortunately senders can't change their email address. For example if you changed your working email, the suggested practice is to: #1 recreate a new sender profile #2 assign delegation to your previous account (so that you can still manage ongoing transactions) #3 lock your previous account Duo Duo Liang OneSpan Evangelism and Partner Integrations Developer Log in or register to post comments
Reply to: change existing account email ID
Wednesday, July 13, 2022 at 09:30amHi Patel,
Unfortunately senders can't change their email address. For example if you changed your working email, the suggested practice is to:
#1 recreate a new sender profile
#2 assign delegation to your previous account (so that you can still manage ongoing transactions)
#3 lock your previous account
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer