Connector for Laserfiche 11

Hi Geethmi,

Sorry for the late reply! It took me some time to set up the Lasrfiche environment in my local working station.

If the "OneSpan" Configuration button is still greyed out, have you added these three Laserfiche Repository Groups:
OSS_User – The users of this group will have access to the integration Laserfiche WebAccess.
OSS_Admin – The users of this group will have access to the configuration tab of the integration UI. Which is mostly administrative actions.
OSS_All_Transactions – The users of this group will have access all the transactions of Connection Profile.

And assign at least "OSS_User" and "OSS_Admin" to your logged in Lasrefiche user?

Duo

Hi Geethmi,

Thanks for your post!

You mentioned about "migration to Laserfiche v11", are you upgrading LF from v10 to v11? Why I am asking is because we have both OneSpan Sign Laserfiche Connectors for LF v10 and v11, please make sure that you are deploying with the latest connector code.

Duo

Hi Duo,

Yes we downloaded the latest package from OneSpan website for the install. But it doesn't seem to be connecting.

Thanks

Hi Geethmi,

From your description, it sounds like a database connection issue. In the app_config.xml file, did you specify the database source name, username and encrypted password in below format, and choose to deploy the xml config in installer?

    <OneSpanSignSettings>        
        <MSSQLServerCredential UserId="" Password="" DataSourceName="" DatabaseName="OSSInfo" />   
    </OneSpanSignSettings>    

Among above settings:

-DataSourceName: if there's a slash in your database name, you can try to switch between back and forward slash to see if it makes any difference

-Password: use the enclosed ESLConnector.ContentEncryptor.exe to encrypt the database password

-DatabaseName: keep the value as "OSSInfo"

Duo

Hi Duo,

I believe the given format matches what we have. Please see below.

And yes, we encrypted the password using ContentEncryptor and put the encrypted value here in app_config.

When I run the installer in powershell as administrator, I didn't get any errors. Following is the message I get after I run the installer.

"Looking for workflow installation directory
Creating  folder OneSpanSign for custom activity fiels under Workflow installaton directory
Copying custom activity files
Creating  folder OneSpanSign for custom activity icon under C:\ProgramData\Laserfiche\
Copying custom activity icon
Completed intastallng workflow components
Installing OneSpan Sign integration for Laserfiche Workflow Ended"

I wish I had an error message to show you, but unfortunately I don't have one

Thanks

Hi Geethmi,

This configuration format looks like v10 connector to me. I will share the latest code via SFTP again and send the SFTP credentials to the email you registered in our community.

Duo

Thanks Duo! I'll be waiting for your email then.

Hi Duo,

So we compared the file you gave vs what we had. There were no differences. However we ran the installer once again taking your files.

Still we are not getting any error messages, but the button is greyed out and Laserfiche workflow is unable.

We have installed in our test area the OneSpan integration and have create a blank OSSInfo database.  Do you have any ideas on what we can do to get that button working since we need to access it to enter our Connection Profile information?

Thanks

Geethmi

Attached is the button status now

Thanks for the info!

Have you got the chance to compare the app_config.xml? Below is an empty example, where the only required data is OneSpanSignSettings > MSSQLServerCredential. 

<?xml version="1.0" encoding="UTF-8"?>
<config>
    <destinationPaths rootPath='C:\Program Files\Laserfiche\Web Access\Web Files'>
        <dllPath>bin</dllPath>        
        <cssPath>Assets\OneSpanSign\css</cssPath>        
        <jsPath>Assets\OneSpanSign\js</jsPath>        
        <wsPath>App_Services</wsPath>                
    </destinationPaths>
    <laserficheConfiguration rootPath='C:\Program Files\Laserfiche\Web Access\Web Files\Config'>
        <customActionsConfigFileName>CustomActions.xml</customActionsConfigFileName>
        <customToolsConfigFileName>CustomTools.xml</customToolsConfigFileName>
        <webAccessConfigFileName>WebAccessConfig.xml</webAccessConfigFileName>
        <webAccessAppPoolName>WebAccessAppPool</webAccessAppPoolName>
    </laserficheConfiguration>
    <OneSpanSignSettings>        
        <MSSQLServerCredential UserId="" Password="" DataSourceName="" DatabaseName="OSSInfo" />   
    </OneSpanSignSettings>    
</config>
 

Duo

We actually did compare those. This is how the string is displayed.

<MSSQLServerCredential UserId="xxxxxxx" Password="xxxxxxxxx" DataSourceName="vlfdbtst" DatabaseName="OSSInfo" /> 

Thanks

Geethmi

Actually that worked! The button appeared and we were able to set up the profile. 

Still the workflow doesn't seem to be connecting. Is there anything else apart from setting up these user account we should have done?

Thanks

Geethmi