mmarozas | Posts: 20

Could not create a session token for signer

Wednesday, December 6, 2017 at 10:21am
0 votes
When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL. 
SessionToken sessionToken = eslClientWithHttpProxy.getSessionService().createSessionToken(packageId, signerId);
I have validated that the packageId and signerId are populated and correct for the package I am trying to create a signing session for. The error I'm getting is "Could not create a session token for signer."
Approved Answer
harishaidary | Posts: 1812

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 05:02am
0 votes
Make sure that you have the correct api key.
mmarozas | Posts: 20

Reply to: Could not create a session token for signer

Wednesday, December 6, 2017 at 10:32am
0 votes
I also attempted to create a SignerAuthenticationToken 
String signerAuthToken = eslClientWithHttpProxy.getAuthenticationTokensService().createSignerAuthenticationToken(packageId, signerId);
and received this error message: Could not create a signer authentication token.
harishaidary | Posts: 1812

Reply to: Could not create a session token for signer

Wednesday, December 6, 2017 at 10:39am
0 votes
Hi there, Can you try without going through the proxy?
mmarozas | Posts: 20

Reply to: Could not create a session token for signer

Wednesday, December 6, 2017 at 10:57am
0 votes
Hi Haris, Without the proxy configuration I'm getting the same error. 
EslClient eslClient = new EslClient( API_KEY, API_URL );
String signerAuthToken = eslClient.getAuthenticationTokensService().createSignerAuthenticationToken(packageId, signerId);
Could not create a session token for signer.
harishaidary | Posts: 1812

Reply to: Could not create a session token for signer

Wednesday, December 6, 2017 at 11:17am
0 votes
And everything else is working fine? For example package creation? Would you be able to post the complete stack trace? I would also suggest using Fiddler to monitor the requests going to esignlive to have a better idea of what's going on.
mmarozas | Posts: 20

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 04:01am
0 votes
Package creates fine. Using createSessionToken: com.silanis.esl.sdk.EslException: Could not create a session token for signer. at com.silanis.esl.sdk.service.SessionService.createSessionToken(SessionService.java:41) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2409) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.http.client.ClientProtocolException at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:186) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106) at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:188) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.SessionService.createSessionToken(SessionService.java:37) ... 43 more Caused by: org.apache.http.ProtocolException: Target host is not specified at org.apache.http.impl.conn.DefaultRoutePlanner.determineRoute(DefaultRoutePlanner.java:69) at org.apache.http.impl.client.InternalHttpClient.determineRoute(InternalHttpClient.java:124) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:183) ... 48 more Using createSignerAuthenticationToken: com.silanis.esl.sdk.EslException: Could not create a signer authentication token. at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:74) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:70) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:56) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2410) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.http.client.ClientProtocolException at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:186) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106) at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:188) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:69) ... 45 more Caused by: org.apache.http.ProtocolException: Target host is not specified at org.apache.http.impl.conn.DefaultRoutePlanner.determineRoute(DefaultRoutePlanner.java:69) at org.apache.http.impl.client.InternalHttpClient.determineRoute(InternalHttpClient.java:124) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:183) ... 50 more
harishaidary | Posts: 1812

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 04:11am
0 votes
What version of the SDK are you using? Are you on the latest one? (11.8)
mmarozas | Posts: 20

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 04:17am
0 votes
That is correct. I am using SDK v 11.8.
harishaidary | Posts: 1812

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 04:42am
0 votes
I'm not able to reproduce the issue on my side. This simple code works just fine for me using SDK 11.8: 
	public static EslClient eslClient = new EslClient("api_key", "https://sandbox.esignlive.com/api");

	public static void main(String[] args) {
		
		PackageId packageId = new PackageId("iOKHwIxbqNbzj8XqaAcI9BSvFnM=");
		
		String token = eslClient.getAuthenticationTokensService().createSignerAuthenticationToken(packageId.toString(), "0");
		
		System.out.println(token);
		
	}
Can you monitor the requests going out using Fiddler? You'll have a better idea of what's going on.
mmarozas | Posts: 20

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 04:46am
0 votes
I did realize I had the API_URL and API_KEY flipped. I have made the correction but am still getting an error. Without httpProxy: com.silanis.esl.sdk.EslException: Could not create a signer authentication token. at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:74) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:70) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:56) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2410) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.http.conn.HttpHostConnectException: Connect to sandbox.eSignLive.com:443 [sandbox.eSignLive.com/54.85.59.26] failed: Connection timed out: connect at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:142) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:319) at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:363) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:219) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106) at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:188) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:69) ... 45 more Caused by: java.net.ConnectException: Connection timed out: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:589) at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:244) at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:125) ... 57 more With HttpProxy: com.silanis.esl.sdk.internal.EslServerException: Could not create a signer authentication token. Exception: HTTP POST on URI https://sandbox.eSignLive.com/api//authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized]. Optional details: {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"} at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:72) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:70) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:56) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2410) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: com.silanis.esl.sdk.internal.RequestException: HTTP POST on URI https://sandbox.eSignLive.com/api//authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized]. Optional details: {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"} at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:192) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:69) ... 45 more
mmarozas | Posts: 20

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 08:25am
0 votes
Further investigation shows the API key was not correct. I was pulling it in from a property file which was truncating the trailing equals ("==" ). I was able to get a successful Authentication Token when I realized this and corrected it. Thank you Haris!
harishaidary | Posts: 1812

Reply to: Could not create a session token for signer

Thursday, December 7, 2017 at 08:43am
0 votes
Glad to hear you worked it out. Let me know if you have any other questions.

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