Hi Srini,
From your description, I think you were referring to the “Thank You Dialog” which can be either disabled at package level or directly at account level.
To hide/show thank you dialog per package, go check our Signing Ceremony Customization guide and find the information related to “Dialog on complete”.
Or you can make this account-level setting change by sending our support team([email protected]) with your request.
Hope this could help!
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: Disable "Thank you" pop-up after eSign
Tuesday, October 29, 2019 at 12:19pmDuo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Disable "Thank you" pop-up after eSign
Thursday, November 7, 2019 at 02:32am