eleazarvs

Error with MAC onespan personal certificate client 2.1.0.

0 votes

Hello when I try to sign a document at onespan web with a uanataca TOKEN usb (bit4id token) this error appear:

The document cannot be signed because there is an issue with the OSS Personal Certificate Client. Please reinstall the OSS Personal Certificate Client and try again. [Error code 17]
Certificate issuer is not trusted.

Can you help me please?

Thanks for all
 


Reply to: Error with MAC onespan personal certificate client 2.1.0.

0 votes

Hi Eleazar,

 

Do you have a support ticket already? Our support agent should be able to assist you reproduce the issue and troubleshoot the cause of issue.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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