senthilnatarajan | Posts: 19

ESign document has 2 SIGNATURE block

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Hi OneSpan Team - As per our requirement , we need to have a Signature block at the end of the document to capture the Fullname and DateTime when the document was signed. We have the applied the {{esl:Signer1:Signature}} tag at the end of the doc to capture this , but since by default Onespan provides the Signature option at the top left of the doc , we are seeing 2 SIGNATURE block which is what we dont need. Any help on this to avoid showing the signature block at the top left of the doc. Have attached screen shots for the same. Regards, Danny

Duo_Liang | Posts: 3776

Reply to: ESign document has 2 SIGNATURE block

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Hi Danny, From my experience, it's related to your JSON payload, once you used Text Tags Feature ({{esl:Signer1:Signature}} tag), you don't need to mention it in your payload as the tag contains enough information to tell OneSpan Sign where/what/size of your field. If it's not the case, you could also share your payload in this thread or send to [email protected]. Duo

senthilnatarajan | Posts: 19

Reply to: ESign document has 2 SIGNATURE block

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Hi Duo - Thanks for your reply , we have tweaked the Request body to remove the approval structure under documents , which was causing the issue ,Its working fine now Regards, Danny

Duo_Liang | Posts: 3776

Reply to: ESign document has 2 SIGNATURE block

0 votes
Glad to know that! Just let us know if you have any other questions.

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