Hide Package Owner in New Signing Experience
Wednesday, August 12, 2020 at 03:51pmWe are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
settings:{ceremony:{"hidePackageOwnerInPerson": true}}
Did this change or is there a possibility that this functionality isn't working properly?
Reply to: Hide Package Owner in New Signing Experience
Thursday, August 13, 2020 at 08:29amHi Ryan,
Hide Package Owner In Person setting should also take effect in New Signer Experience, see below screenshot where only the two actual signers are displayed:
So do you mind sharing a package ID and I will help you check against your package settings?
Duo
Reply to: Hide Package Owner in New Signing Experience
Thursday, August 13, 2020 at 08:37amDuo,
Here is a package ID that I was given where we I was sent a picture of the owner listed in the dropdown when trying to switch.
zPSHxFZfX1nXs4_9OgnbFjlY3Uo=
Reply to: Hide Package Owner in New Signing Experience
Thursday, August 13, 2020 at 08:58amI see, seems the "hidePackageOwnerInPerson" setting doesn't work in a notary signing scenario. If you preferred, I'd like to create a support ticket on your behalf and have this reported to R&D team.
Duo
Reply to: Hide Package Owner in New Signing Experience
Thursday, August 13, 2020 at 08:59amDuo -
We would appreciate that, thank you!