osrsl | Posts: 1

IAS upgrade

Tuesday, January 25, 2022 at 08:32pm
0 votes

hey,

I don't know if this is the right place, but...I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21

Migration using DMT goes well (need to run it 3 times in order to migrate all users and digipass), but upgrade on Centos or IAS upgrade.sh is giving me headaches.Upgrade to 3.15 goes smoothly, server is not in migration mode, stared ok after upgrade all well.

Then I want to update to 3.16 but, this is what I get after starting ./upgrade.sh

Error executing custom action GetDataMigrationState: IAS is not upgradeable
Installation cancelled - data migration from previous upgrade is incomplete.

Duo_Liang | Posts: 3776

Reply to: IAS upgrade

Wednesday, January 26, 2022 at 08:25am
0 votes

Hi osrsl,

 

Could you kindly report this issue to our support team ([email protected]) so that our support agents can assist you troubleshooting and provide potential recommendations and screenshots?

 

Duo

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