psangha

Initials and E-signatures

0 votes

Hi there,

Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.

We have reduced the size of the tag by using "Size" parameter but the "Click to Initial" to "Click to Sign" overlaps to next column in the table and hides the text in the column

I have attached the screenshot of the issue we are facing

Thanks


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Reply to: Initials and E-signatures

0 votes

Hi psangha,

 

For classic Signing Ceremony(the signer UI you are using), you can customize the UI messages at Account Level and remove the label (Click to Sign / Initial) of fullname or initial signatures, but this will take effect in all packages and all signatures, no matter what size the signature is. So maybe you can consider to only remove the labels for initial signatures.

 

For new signer experience, this is no longer an issue that all labels will be within the signature box:

6-18-1

This documentation covers what may interest you regarding to the New Signer Experience.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Initials and E-signatures

0 votes

Thank you Duo..

Can you provide me esl tags for the above features. I couldn't find them in the documentation.

Thanks


Reply to: Initials and E-signatures

0 votes

Hi psangha,

 

If it's changed at your account level, you need to contact our support team ([email protected]) and send your request with a brief description.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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