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Hi,

Is there any recommended way to update the package name property after it was first created, through .NET SDK?

Tried calling the UpdatePackage method to update the package but it didn't update the package…

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Hi,

We would like to request the option to grant managers and admins the ability to view all transactions per account, without having to set up delegation.

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I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 

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Hi,

Before copying the layout & template, we'd like to backup the source account setting first ( or just backup the existing layout and templates)  in case something goes wrong. so what do you suggest the best…

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Hello, We would like to request being able to programmatically sign a signature on a single document for a specific signer, and sign all the signatures on a single document for a specific signer. Thanks!
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I have used the copy tool and would like to have the ability to also delete templates and layouts in each of our accounts? The LOB would like the ability to be able to clean up the templates and layouts in their account.
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It would be nice to have one document with attachments, signing summary info, and all documents in the package...
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Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment...
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As per current implementation, the onespan system doesn't support dynamic resizing based on the content. This results jn additional scroll bar in the browser Can you please fix this as an enhancement request?
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Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the…
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When using the UI or Template Builder, I would like to be able to have a signer select an option in a drop down box and their selection be used to fill in another field on another page, or in another document on the same package. In my…
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Hello, I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company: A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign…
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Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them. However, when…
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We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use…
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We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience. It would be great to be able to setup a handoverURL when generating…
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For the Signing Ceremony we currently can set the HandoverUrl only when the Package is created. It would make more sense and allow more flexibility to be able to set/override the HandoverUrl when the Signing Ceremony link is generated (e.g…
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Hello, Due to the security requirements of my company, we are required to use two-way SSL to communicate with eSignLive via API. Using the open Java SDK code posted in Github, it was easy to enhance com.silanis.esl.sdk.EslClient within…
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Currently when using a text anchor to place a field or signature block, we can specify the occurrence index (i.e. 0 = use the first occurrence of the specified text. 1 = use the second occurrence of the specified text.. etc.). A great new…
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Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is…
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Hello, During our testing of the new Version 11 enviornment we’ve Identified some enhancement requests that we would like to put out on the table. I’ve listed them in the priority of nice to have first. STATUS VIEW OF TRANSACTION –…
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In the case that you have 100's of senders as our organisation has its very hard to find specific sender. I suggest search by name and by sender type(regular, manager,owner...).
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Follow-up of https://developer.esignlive.com/forums/topic/emailmessage-content-length-limit/ Most of the fields have 4000 characters limit, but here we have only 1024. I would love to have it increased.
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I was looking through the sample created using Android SDK. It did not seem to have an option to create a transaction using a template. Has this future been implemented? If not, are there any plans to implement it?
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The following code does not return the specific error message.
 try
            {
                PackageId packageId = eslClient.CreatePackage(documentPackage);
            }
            catch (EslServerException serverException) {…
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In the same way as we can programmatically configure the Signing Ceremony via SDK (http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm) , we need to be able to customise the…