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Returns set of delegationEvents with EventID(?) arrays that contain 4 items below:

eventDate, eventType, eventDescription and eventUser

EventID example-> 699AK8PzZMg0

a) can you confirm this is not a…

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Hi,

In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.

1. Create transaction with 2 signers , different email through SDK

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I need to identifying packages created via Bulk Send operations.  I see in Package data there is a Boolean field called "bulkSendable". If this is 'true' was the Package created via Bulk Send? If not this field, what other field…

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We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were…

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Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed)

Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report …

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Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down.

The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs.

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We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue?

Please refer the following Log details for the error:<…

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Hi,

can you please help with Signer Authentication REST API code

Thanks

Naresh

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We are trying to set up a URL to listen for Callback Notifications in salesforce. Following the API documentation here: 

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Hi,

  I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.

  Doing so returns me a "406 Not Acceptable" error,…

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Hi Team,

I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files.

Now I have only the name of the documents, I don't have package id,…

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Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?

As a workaround, we may follow these steps:

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How to create package with role without sending mail to signer 

 

Please send me one payload with multiple signer box also.

 

Thanks in advance.

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Guys,

 

I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode…

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Hello,

When I go through the signing process and "Click to sign" on my mobile device I get an automated redirect to a "thank you page" which then 'completes' the signing process.  I would like to replicate this on…

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Hello,

How I can get the list of documents for a certain package using rest API call

 

Thanks 

Nehme

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Hello,

I am calling OneSpan API to fetch pdf using  {onepanurl}/api/packages/{packageID}/documents/{documentId}/pdf. But I am receiving the response in PDF binary string. I want to convert the response to a single&nbsp…

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Guys,

When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?

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Hi,

We have received some complaints from customers that are not receiving the OTP in their signature process.

We already raised a ticket to OneSpan support with the incident, and they told us that

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Hello, I'm upgrading an application that user Java SDK to the REST API. 

The application currently does in-person signing of 2 signers in an iFrame.

The design is to now allow the users a choice between in…

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Hi,

New to onespan.

Below is my code to do the text anchor e-sign on my pdf

        define("API_URL", "https://sandbox.esignlive.com/api/packages");
       …

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Hi team, 

We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.

We…

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Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency). I am using text anchors to place signature boxes…

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Hello Duo, 

Our requirements: 

We will have a multiple subscribers using our service. Currently, we have one single account under onespan for the integration of onespan into our system. We are using the…

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Guys,

 

Is there a way to get some kind of conditional logic based on which checkbox is checked? If I have 2 checkboxes, we want to have a different set of text boxes for each checkbox that will be required to…