alejandrito

The recipient is already in use for this transaction.

0 votes

I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?


Reply to: The recipient is already in use for this transaction.

0 votes

Hi alejandrito,

 

Can we first make sure that the email doesn't have a OneSpan Sign account? Because multiple signer sharing the same email won't work if the email binds to a sender account.

 

Duo

 

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: The recipient is already in use for this transaction.

0 votes

Thanks for the tip, I had a similar problem, but thanks to the explanation above, I realized that the email used binds to a sender account.

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