engg_nayan

Removing popup menu after signatures are taken

0 votes
Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users. Our goal is that it should hit the esign server as soon as signatures are collected without showing popup menu where user needs to confirm by clicking ok button. Thanks.

Reply to: Removing popup menu after signatures are taken

0 votes
Hey engg, Do you mean the confirm/processing dialog: Or the completion dialog? For the latter, you can hide the completion dialog in either package or account level setting, kindly refer to Signing Ceremony Customization guide And if you want to implement your own completion dialog, the event "ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE" in front-end notifier may also interest you. (documentation here) Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Removing popup menu after signatures are taken

0 votes
In our case, the first two scenarios we want to stop. Thanks.

Reply to: Removing popup menu after signatures are taken

0 votes
1. Please let us know if we can remove below text from eSign signing ceremony screen (on top of pdf).Screenshot is attached. ‘Please review and sign this Document by scrolling and clicking on the “Click to Sign” or “Click to initial” boxes’ 2. Please let us know if we can change font size and text of ‘Confirm’ box which is shown once user sign all signatures. Screenshot is attached. Confirmation box text: ‘Please click OK to confirm your signatures to this document or click Cancel to review it again before submission’

Reply to: Removing popup menu after signatures are taken

0 votes
Hey Engg, After confirming with our Support team, For #1, texts in toolbar can be removed/modified For #2, font size was not able to be changed, but texts in "confirm box" was configurable. To do so, simply send your account email and requests to our support team: [email protected] and they will help you do the customization. Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off