peterzog

Require Upload Attachment Modification

0 votes

Is it possible to modify the text on the initial "Go to Uploads" button that appears during a ceremony requiring a file upload?  Or is it possible to modify the text that says "There are pending uploads"?

We'd love to modify it to something specific like "Upload your drivers license" etc.

We know we can modify the title and description on the next screen where the upload occurs.

See screenshot.


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Approved Answer

Reply to: Require Upload Attachment Modification

0 votes

Hi Peter,

 

Yes, these labels are customizable, please contact support team and provide with below resources:

"oss.components.ConfirmBar.document.pendingOptionalUploads.button" : "Go to uploads"

"oss.components.ConfirmBar.document.pendingOptionalUploads.text" : "There are optional uploads pending. Go to uploads or Finish signing." (Confirm bar when documents are signed but there are still optional attachments)

"oss.components.AttachmentBottomBar.uploadsPendingByAll":"There are uploads pending. Go to next pending uploads or documents"    (Message displayed when there are uploads pending or documents requiring action)

"oss.components.AttachmentBottomBar.uploadsPendingByAllWithSigningCompleted":"There are uploads pending. Go to next pending uploads or finish"       (Message displayed when there are only uploads pending)

"oss.components.AttachmentBottomBar.uploadsPendingForSigner":"There are uploads pending. Go to next pending uploads"    (Message displayed to particular signer when he as pending uploads)

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Require Upload Attachment Modification

0 votes

Thank you, Duo.  Is it safe to assume that these are global changes and not dynamic per transaction?


Reply to: Require Upload Attachment Modification

0 votes

Hi Peter,

 

Yes, these string customizations are made at account settings and take effect global wide.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Require Upload Attachment Modification

0 votes

Hi Duo,

 

Could you help me out? I have an urgent need. I have sent multiple email requests to the support team to get this changed on our sandbox and prod account and have heard nothing back. My initial request was on 9/11, then 9/19, and yesterday. Any chance you can inquire internally as to why.  We have a pending release dependent on this change.

This was the meat of my request:

  • "oss.components.ConfirmBar.document.pendingOptionalUploads.button" : "Upload attachment(s)"
  • "oss.components.ConfirmBar.document.uploadsPendingByAll.button" : "Upload attachment(s)"
  • "oss.components.ConfirmBar.document.uploadsPendingForSigner.button" : "Upload attachment(s)"

I am not sure I have the component names for the last two correct. My intention is updated the button for required or optional uploads to "Upload attachment(s)".

 

Thank you!

Peter


Reply to: Require Upload Attachment Modification

0 votes

Hi Peter,

 

Sorry to hear that! I checked with our support team and I was told that a few follow up emails were sent with no response. Just wondering if you had any chance receiving support's inquiries via the ticket email?

 

Duo

 

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Require Upload Attachment Modification

0 votes

HI Duo,

My sincerest apologies! I had an Outlook rule that was moving their responses into an unexpected folder.  I am embarrassed. Thank you for looking into this.  

Peter


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