eDevSi21

Unauthorized Access

0 votes
Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond. I used the right Api code (not the xxx-xxx-..) from my sandbox account. Contacted the support but they said to ask here so here i am. Greetings

Reply to: Unauthorized Access

1 votes
Hey, Are you on the new or old sandbox? If you are on the new sandbox, the webpageUrl should be “https://sandbox.esignlive.com” (no hyphen). Let me know.
Haris Haidary OneSpan Technical Consultant

Reply to: Unauthorized Access

0 votes
Hey thanks so much ! I used the new URL and it worked!

Reply to: Unauthorized Access

0 votes
Good to heard :)
Haris Haidary OneSpan Technical Consultant

Reply to: Unauthorized Access

0 votes
Hi there, I'm experiencing the same issue. I'll run some tests and get back to you.
Haris Haidary OneSpan Technical Consultant

Reply to: Unauthorized Access

0 votes
Hi there, I've updated the blog and the project to resolve the issue. Please download the project again from: https://developer.esignlive.com/code-share/php-web-form-application-example/ All you would need to do is change the api key and api url to your values and it should be working fine. Let me know.
Haris Haidary OneSpan Technical Consultant

Reply to: Unauthorized Access

0 votes
cant download the zip file... Image below. Even if i try it like "Save link to" im getting an error...

Attachments
Error-1.png31.88 KB

Reply to: Unauthorized Access

0 votes
There seems to be an issue with our developer site. Sorry for the inconvenience. Can you please send an email to [email protected] and I will forward you the application.
Haris Haidary OneSpan Technical Consultant

Reply to: Unauthorized Access

0 votes
Mail is out. thanks for the Help

Reply to: Unauthorized Access

0 votes
Thanks for the application but still not working. I did change the API-Key. Do I need to do something else ? Maybe something into my Account on eSignLive? I want to create a Contact Form on our Website with e-signing from Sender as well as our Company. You can get my idea on this Page: https://www.acmeo.eu/datenschutz/av The user fills out name and mail and sign the contract, after this process we want to get notified by email, sign the contract as well and send it back. I think I just need this guide to work out in order to adjust it to my needs dont I ? Please correct me if Im wrong. Thanks for the help Best greetings eDevSi21

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Error-2.png13.94 KB

Reply to: Unauthorized Access

0 votes
Can you send me the project back with your updated values to [email protected] and I'll have a look.
Haris Haidary OneSpan Technical Consultant

Reply to: Unauthorized Access

0 votes

Hi,

I keep getting the message "Unauthorized Access  We're sorry. Your session may have expired." or a timeout after 5 minutes. Could you please tell me what api key and api url should be used.

Thanks,

Mark


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