196 results matched your search criteria
Sender Session - Access Denied
Forum topic
OneSpan Sign
Hi Michael, I have used the following code to get the urlToDsigner string userAuthenticationToken = eslClient.AuthenticationTokenService.CreateUserAuthenticationToken(); AuthenticationClient authenticationClient = new AuthenticationClient("https://sandbox.esignlive.com"); string urlToDesigner =
data retention and doc access
Forum topic
OneSpan Sign
Hi -  trying to confirm some data retention setting and its affect on being able to retrieve documents.
Access denied to delete package
Forum topic
OneSpan Sign
Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new PackageId(packageId));
eSignLive unauthorized access page
Forum topic
OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
Sandbox REST API Access
Forum topic
Intelligent Adaptive Authentication
I have created a OneSpan community account but could not get an access to the features of the Sandbox API. How can I get access to it?
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
getting unauthorised access and packageid not created
Forum topic
OneSpan Sign
i am using sand box API with PHP for electronic signature but it shows authentication error.
access a document which created in sandbox
Forum topic
OneSpan Sign
can we able to create the template in sandbox UI and send the created template through Rest Api.
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
subaccount access 11.35 sandbox
Forum topic
OneSpan Sign
Does anyone have a .NET c# sample code for the subaccount calls?