2569 results matched your search criteria
Components in Layout moving after applying to other documents
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Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout.
Group recipients failing when promoting templates across environments
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Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Some REST API calls stopped working after Roles and Permissions were enabled
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OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Creating transaction without X Y coordinates
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Hey team, We have a client who are asking this question: "I still have issue creating the transaction without the position X and Y. I tried assigning the layout but still doesn’t help. We want to avoid having to pass in the X and Y coordinate of the signer field and just use the template to automa
Using Copy Tool with Subaccounts
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Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Creating and Applying Layouts to PDF Documents
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Hello, I am new to the OneSpan sandbox and REST APIs/.NET SDK I have the following scenario and I'm using some CodeShare samples to piece this together:
Save/Apply Layouts
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Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario:
Retrieving documents and fields
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Hi!  Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as metadata.  Thanks for your help!!!  
create multiple copies of a document inside a template
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Hi ,
Attach a Template in the webform
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How can we attach an existing Template of e-SignLive into our web forms without having to create and send a package using .NET SDK. Suppose we already have the template ready in e-SignLive.