Using Copy Tool with Subaccounts
Tuesday, September 15, 2020 at 02:12pmHi Duo
I have a customer that wants to copy the templates or Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
I tried from a Sandbox Owner account to Sandbox subaccount Admin and got this error
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1ESIXNy-JffVn7mJvcVsAiwftJg= : https://sandbox.esignlive.com/api/packages : {"messageKey":"error.forbidden.permissionToModifySender","technical":"http.status.404","message":"You do not have the necessary permission to modify this sender.","code":404,"name":"Resource Not Found"}
DkjzRAOcOrfZc4NkV6mmsEFuJ9c= : https://sandbox.esignlive.com/api/packages : {"messageKey":"error.forbidden.permissionToModifySender","technical":"http.status.404","message":"You do not have the necessary permission to modify this sender.","code":404,"name":"Resource Not Found"}
Reply to: Using Copy Tool with Subaccounts
Wednesday, September 16, 2020 at 09:34amHi Sam,
The copy tool doesn't fully support subaccount feature yet, but you can still leverage the tool in this manner:
If you are transferring templates/layouts across senders under subaccounts, instead of providing account owner's API Key, you have to retrieve sender's API Key for the certain subaccount first (sender's API Key varies in different subaccounts). This uniquely identifies which sender and which subaccount the template/layout comes from/copies to, and guarantees the tool has the sufficient permission to perform the copy.
Duo
Reply to: Hi Sam, The copy tool…
Friday, September 18, 2020 at 01:53pmThanks Duo
They got this working.