sstickler1286

Using Copy Tool with Subaccounts

0 votes

Hi Duo

I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production

I tried from a Sandbox Owner account to Sandbox subaccount Admin and got this error

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1ESIXNy-JffVn7mJvcVsAiwftJg= : https://sandbox.esignlive.com/api/packages : {"messageKey":"error.forbidden.permissionToModifySender","technical":"http.status.404","message":"You do not have the necessary permission to modify this sender.","code":404,"name":"Resource Not Found"}
DkjzRAOcOrfZc4NkV6mmsEFuJ9c= : https://sandbox.esignlive.com/api/packages : {"messageKey":"error.forbidden.permissionToModifySender","technical":"http.status.404","message":"You do not have the necessary permission to modify this sender.","code":404,"name":"Resource Not Found"}

 

 

 

 

 


Reply to: Using Copy Tool with Subaccounts

0 votes

Hi Sam,

 

The copy tool doesn't fully support subaccount feature yet, but you can still leverage the tool in this manner:

If you are transferring templates/layouts across senders under subaccounts, instead of providing account owner's API Key, you have to retrieve sender's API Key for the certain subaccount first (sender's API Key varies in different subaccounts). This uniquely identifies which sender and which subaccount the template/layout comes from/copies to, and guarantees the tool has the sufficient permission to perform the copy.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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