29 results matched your search criteria
How to remove the electronic disclosure form prior to seeing our signable PDF
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.getPackageService().deleteDocument(packageId, "default-consent"); However, when we have done that the electronic disclosure form still shows with no "Accept" button and our signable PDF is not sh
How to sign a document after the accept document call is made
Forum topic
OneSpan Sign
I am making the following call https://sandbox.esignlive.com/api/packages/uUoiB-Htq5GXIvRN9VeDcjrMXYE=/documents/default-consent/approvals/b838ff5f-d63e-4a63-af92-fb2ec7fe9b98/sign and sending in the payload the following: { "fields" : { }, "id": "default-consent", "role": "034b
Dynamic Disclosure
Forum topic
OneSpan Sign
Reading these two documents: https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1 https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part-2  
meaning of ese_document_texttag_extract_needed attribute
Forum topic
OneSpan Sign
Hi, We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Account Setting inquiry
Forum topic
OneSpan Sign
Hi, I'd like to know where can I set this property? 1) Confirm button: Enable/Disable confirmation dialog after signing a document 2) Default Consent Document (TURN OFF)
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Selectively disable Consent/Disclosure page when sending transactions
Forum topic
OneSpan Sign
We have several processes that use eSign and almost all use the default consent/disclosure page. However, there's just one use case where we need to disable the consent/disclosure page when submitting transactions. How do we do this via the ESL SDK? Thanks, Chris
Approve only document
Forum topic
OneSpan Sign
Guys, I've spent a bit of time going through the features guide and I cannot find anything that will help show me how to upload a document that has no signing fields and is just an approval document only. This would be like the default consent form when you start to sign your package.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w