OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Changing a Sender's SenderStatus
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OneSpan Sign
I have inherited a small (and incomplete) application from a former developer at my company that uses v11.5 of the .Net SDK to manage senders for our account. Recently we used the app to delete a sender via a call to AccountService.DeleteSender().
Deleted Pkgs returned from API with query=trashed vs Deleted Pkgs in OneSpan xls rpt
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All pkg's are marked as deleted, all are for same person (owner/sender). We don't understand why lists seem exclusive of each other??? Seems OneSpan reporting is including pkg's not in return set from API call
How do I tell if delete package failed?
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When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
Deleted Topic
Forum topic
OneSpan Sign
Hello,I am retracting this post.  We met with OneSpan and learned a bit more about what we were asking for and so I have removed this question.  I am not seeing an option to delete this forum post directly, so I simply changed it.
Deleting Draft
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How can I delete a draft?
Deleting Layouts
Forum topic
OneSpan Sign
Hi, Is there a way to delete all the layouts in my account?
Delete a Package
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn't completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
how to delete the package
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Hi, I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon). what's the cause for that? and how to delete it? please see my attached screenshot. thanks, Cindy
OneSpan Sign - API to delete multiple fields
Forum topic
OneSpan Sign
Is there an API endpoint that allows API clients to delete set of fields in one API call?
Long time
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OneSpan Sign
Hello, I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated.