OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

55 results matched your search criteria
Signature Very Tiny on Mobile / Touch Devices
Forum topic
OneSpan Sign
Our signatures are shrinking significantly when signed on a mobile our touch device. Attached is a PDF example of one of our contracts.
eSign iFrame on a mobile device
Forum topic
OneSpan Sign
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be required? Thanks.
Localization based on App Language
Forum topic
OneSpan Sign
Hello, Is there a way to make the SDK has the same localization as the app's one? Currently, it takes the same as the device language. Thank you, Max
Juniper Radius attributes on IAS - howto
Forum topic
Intelligent Adaptive Authentication
Hello, I'm trying to enable Junos authentication against IAS server. On juniper KB I found the following but I don't know how and where to apply it on IAS instance 3.23. "...
Question about the "Client Score SDK"
Forum topic
Mobile Security Suite
The score returned from "ClientScoreSDK.generateClientScore(platformGroup, userGroup, contextGroup)" function seems to be "7" always no matter what device it run on (tried with multiple mobiles and emulators) .. Am I missing something here?
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Failed to find PDF header: `%PDF' not found
Forum topic
OneSpan Sign
After reading the docs, the solution for this problem says : Please verify that the PDF exists, and that it has not been corrupted. I am sure that my pdf exists and is not corrupted, but is not stored in the Bundle ressources directory like the ones in the sample app.
in person signing
Forum topic
OneSpan Sign
Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?   thanks, Cindy
Adaptive Icons for MAS
Forum topic
Mobile Security Suite
Dear team, Anyone knows how to make the app icons for android to be adaptive? (i.e., no white-spaces around it even if the user changes the "Icon Shape" from developer options like from "Device Default" to "Square" or "Squircle")   Thanks
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?