detroyer

eSign iFrame on a mobile device

0 votes
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be required? Thanks.

Approved Answer

Reply to: eSign iFrame on a mobile device

0 votes

The esignlive signing ceremony page isn't responsive in itself but you can definitely make the height and width of the iframe to be responsive. Here's one example: https://community.onespan.com/forum/setting-e-signlive-iframes-height-same-height-browsers-viewport As for loading the iframe directly to the signature, I'm not entirely sure you can do this. If it's possible, you would have to use some JavaScript/CSS and then again, you might run into CORS (cross-origin resource sharing) issues. There is no call available in eSignLive that loads the page directly to signature because the signer has to read everything before the signature, for legal purposes.

Haris Haidary OneSpan Technical Consultant

Reply to: eSign iFrame on a mobile device

0 votes
Thank you. I will give the example a try.

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off