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15 results matched your search criteria
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Ability to limit "Save Layout" to Manager Level access only
Forum topic
OneSpan Sign
I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for eSign.
.NET SDK GitHub Pull requests
Forum topic
OneSpan Sign
Hi, On december 1st 2017, I have submitted a Pull Request on GitHub as I wanted to have my enhancement merged into the official SDK.
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
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