284 results matched your search criteria
Updating signer email address on sent package
Forum topic
OneSpan Sign
Hi, I was wondering if it was possible to update a signer's email address after a package has been sent?
Notification Response
Forum topic
OneSpan Sign
When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan?
Complex REST Query
Forum topic
OneSpan Sign
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived.
How to update package status to expired
Forum topic
OneSpan Sign
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing.
Update package status to DECLINED
Forum topic
OneSpan Sign
As the remote agent I want to programatically update a SENT package to DECLINED.
Getting sent date and signed date for each signer
Forum topic
OneSpan Sign
Hello,   I can't find an API call that can give me list of time and date in which each signers are notified to sign documents. Also is there is an API call that lists each signer and their signed date?    
Sandbox environment - Email notification not being sent to signers
Forum topic
OneSpan Sign
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
REST Callback URL feature- Is Callback key sent as Authorization header?
Forum topic
OneSpan Sign
Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.
Updating Package Status
Forum topic
OneSpan Sign
If I update an existing package to SENT am I able to add any new documents to the package? Can I can update the package status to ACTIVE or some other status, add the document and then update status again to SENT?