280 results matched your search criteria
Retrieving SENT packages returns a COMPLETED package
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
Getting sent date and signed date for each signer
Forum topic
OneSpan Sign
Hello,   I can't find an API call that can give me list of time and date in which each signers are notified to sign documents. Also is there is an API call that lists each signer and their signed date?    
Sandbox environment - Email notification not being sent to signers
Forum topic
OneSpan Sign
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
Laserfiche Workflow: Customizing OneSpan email that is sent to signers
Forum topic
OneSpan Sign
I am using the LF Workflow extension to request signatures on documents.  When the workflow successfully downloads the documents and stores them in the LF repository I am sending a follow-up email to the users in the original Forms process with a link to the stored document. 
Can i customize or change the content of email sent by onespan
Forum topic
OneSpan Sign
Hello   How can i customize or  change the content of some lines in  email sent by onespan requesting for signatures as mentioned in image
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
Can i change the sender name in an of email sent by onespan for requesting signature
Forum topic
OneSpan Sign
Hello How can i change this name (Bim kum)  in an of email sent by onespan for requesting signature by using onespan API while sending emails for signing.   Bim kum has added you as a Signer to ".....   Regards Bimal
REST Callback URL feature- Is Callback key sent as Authorization header?
Forum topic
OneSpan Sign
Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.