trevorbee55

Sandbox environment - Email notification not being sent to signers

Saturday, November 11, 2017 at 12:00pm
0 votes
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?
harishaidary

Reply to: Sandbox environment - Email notification not being sent to signers

Monday, November 13, 2017 at 06:56am
0 votes
Hi Trevor, Yes we indeed had some issues with the email notifications over the weekend but it is now resolved. Can you try a quick test?
Haris Haidary OneSpan Technical Consultant

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