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223 results matched your search criteria
url callback for server not in dmz
Forum topic
OneSpan Sign
I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ. This is how I was going to set it up:
Multiple Servers In Clustered Configuration
Forum topic
OneSpan Sign
How can you have a clustered configuration with OneSpan Signon.  I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the OneSpan solution in a distributive manner.  
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
API call to check for ESignLive server availability
Forum topic
OneSpan Sign
What would you recommend a good approach to checking eSignLive server availability before creating and/or sending packages.
Callback notifications when the callback server is unavailable
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
Certificate chaining error - WebSphere Application Server
Forum topic
OneSpan Sign
Has anyone run into a Certificate chaining error when trying to make a call to createPackage? We are using IBM WebSphere BPM v8.5 and the eSignLive SDK 10.10.1, the certificate is installed in the Cell's defaultTrustStore, however,the eSignLive SDK call seems to ignore it.
com.vasco.orchestration.server.encode.SecureChannelCipherer;
Forum topic
Mobile Security Suite
Dear, I'm trying to run "Orchestration SDK" backend server but I faced an error as I can't find jar files that includes below libraries. -com.vasco.dsapp.server.DSAPPServer; -com.vasco.orchestration.server.OrchestrationSDKServer;  
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Failed to Communicate with Callback Server email - but working fine
Forum topic
OneSpan Sign
I am successfully getting my callback, and am then returning a 200. However with every package I complete I am still getting an email saying that the callback failed. Any idea why this would be?
internal server error when get signing url
Forum topic
OneSpan Sign
I started getting 500 errors from onespan api when try to get signing url for a package role   http response received:
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