OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Copying Documents from one package to another
Forum topic
OneSpan Sign
Hi, Is there an API available to copy a document from one package to another package?
nCino managed package via Apex SDK and "Designer View"
Forum topic
OneSpan Sign
https://community.onespan.com/documentation/onespan-sign/codeshare/designer-view-apex-sdk
Did You Know - creating a Session Token using the signer's email address
Forum topic
OneSpan Sign
For integrated signing (e.g.
This signature is not assigned to you for signing. response
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making request: { debugId: 1, uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
Optional signatures feature
Forum topic
OneSpan Sign
Hi, Is Optional signatures feature available now? If so, please provide me the link for latest documentation.
Document visibility in sender UI
Forum topic
OneSpan Sign
Hi, Is Document visibility available in sender UI?   thanks, Cindy  
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Designer URL returns "error.routeNotFound" (.NET SDK)
Forum topic
OneSpan Sign
Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View.
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
Updating "SENT" to existing DRAFT Package
Forum topic
OneSpan Sign
Hi I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...