202 results matched your search criteria
Specifying the order in which signatures are collected
Forum topic
OneSpan Sign
If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc?
Cookie issues on Safari
Forum topic
OneSpan Sign
Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie.
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
iOS SDK - custom UI
Forum topic
OneSpan Sign
Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
Navigator does not show up in iPad.
Forum topic
OneSpan Sign
Hi, In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing. Please, let us know how can we solve this issue? Thank you.
Source Page - Keep Alive
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
in person signing
Forum topic
OneSpan Sign
Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?   thanks, Cindy
First signer confirmation popup
Forum topic
OneSpan Sign
Hi, we are having integrated solution with our front end using eSignLive as the back-end. On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next. Is this an expected behaviour? If not how to fix it?