203 results matched your search criteria
how to use attachment
Forum topic
OneSpan Sign
Hi,   I am not clean how to use attachment, could you please share an sample code? Also once there is attachment in a package, the sender have to accept this attachment, otherwise  the signing ceremony will not be completed?   Thanks
OneSpan Sign template - field validation
Forum topic
OneSpan Sign
Is there a way to apply validation rules on field values during signing ceremony? We have bunch of phone number fields and email address fields. We want to make sure that signers enter these fields in a specific format.  
ADA transaction failed when confirm
Forum topic
OneSpan Sign
Hi, I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong? I attached document and create package payload as well. thanks, Cindy
How InPerson Signing works in NSE
Forum topic
OneSpan Sign
Hi, in our current on-prem v11.25, for InPerson signing, there is dropdown box for signers to choose who will sign. but same request to SaaS, I don't see the dropdown box anymore. where is the InPerson signing ceremony showed in NSE? thanks, Cindy
Specifying the order in which signatures are collected
Forum topic
OneSpan Sign
If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc?
Source Page - Keep Alive
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 
Getting DocumentId & PackageId
Forum topic
OneSpan Sign
Hello, In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ? Thank you
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?