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163 results matched your search criteria
Signature Timestamp Questions
Forum topic
OneSpan Sign
Hi Q1: Regarding The feature where the DateTimestamp appear as a background image, is this configured per APIKEY at account set up?
IE - Enterprise mode - eSign Page is not displayed
Forum topic
OneSpan Sign
Hi We need to use IE with Enterprise Mode on. But eSign page can’t be displayed when ‘Enterprise Mode’ is selected(there is no problem to display the page when Enterprise Mode is un-selected). Please refer to the attached 2 pictures for details.
False Link and confirm Button on ESign accepted doc
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n
Laserfiche Install - Failing for database connection
Forum topic
OneSpan Sign
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
OneSpan integration with Laserfiche Cloud
Forum topic
OneSpan Sign
We are installing the OneSpan integration with Laserfiche Cloud and need some technical help.  
.Net sdk broken against sandbox due to disabling TLS 1.0
Forum topic
OneSpan Sign
According to the comment in this thread from the REST forum, Harris indicates that ESL turned off support for TLS 1.0 this week.
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.
Unable to generate API token
Forum topic
OneSpan Sign
Hello, I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig Here is the error message I get:
Everyone in workflow received email signing completed
Forum topic
OneSpan Sign
Hello, Users are complaining that they all receive an email when signing is completed.
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