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341 results matched your search criteria
Sending mail from other domain
Forum topic
OneSpan Sign
Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain.
Creating a Package with the Salesforce Connector
Forum topic
OneSpan Sign
I have another question out about installing the Salesforce connector: https://developer.esignlive.com/forums/topic/installing-salesforce-connector/ Once I get an answer there and get everything installed, is there a guide/resource for creating a new package?
Sender Invites are not going out
Forum topic
OneSpan Sign
From apps.esignlive.com, I invited 5 people back to back. the first one send an email invite to the user, they accepted and got set up.
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
How can I unlock a signer - after too many tries to answer security question
Forum topic
OneSpan Sign
Hi https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/ Is the signer locked out for all packages or only one package he failed to answer the questions for?
REST API - Field mandatory/optional
Forum topic
OneSpan Sign
Hi How can i find out from the object docs if a field is mandatory or optional. For example Firstname is mandatory for creating a signer , but the docs dont seem to indicate that it is.
Document upload to package using REST API failing
Forum topic
OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.
Create Package fails with Client App Authentication
Forum topic
OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Using KBA
Forum topic
OneSpan Sign
Guys - We are looking at enabling KBA into our custom system.
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