266 results matched your search criteria
Unable to Apply Layout with Placeholders that Specify Both ID and Description
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OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error
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OneSpan Sign
CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:
Error with field_validators_c#.cs
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OneSpan Sign
Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
switch signer in in-person signing
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OneSpan Sign
Hi I capture the traffic when switch signer in the signer dropdown list.
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
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OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
Bulk sign is failing multiple times
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OneSpan Sign
Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
Unique Package Name
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OneSpan Sign
Hi, We have a requirement where we need to impose unique package name when users create a transaction. I understand that the only uniqueness that eSL has is the packageId and not the name. Is it possible to check the uniqueness of package name before it is created? Thank you.
Event Notifier
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OneSpan Sign
Hello, I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A how I can know which document was signed? Will this event return any details about the document ID? Thanks, Nehme
Text Tag Syntax
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OneSpan Sign
Hello, We have the below field in our pdf: {{esl:Signer1:textfield:size(200,50)}} Can you please let us know how to make these fields required and how can I set the max field length for these fields. Thanks!
Redirect to Designer - Missing proxy query parameter
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OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.