135 results matched your search criteria
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
Errors uploading large PDF's from stream
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OneSpan Sign
We keep the byte info of a PDF in our database (BLOB).
Never before seen error!
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OneSpan Sign
Guys, I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.  
Crash on document name when sending package
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OneSpan Sign
Hi, I receive an error when the document name ends with "pdf".
Upload Document with Text Anchors - 500 error
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OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
REST API Call: More than one Language in a single call
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OneSpan Sign
Hi Duo, Hope you are doing well!
DocumentConversionCommand failed and failed retrieving fallback
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OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Creating package error help
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OneSpan Sign
We have a time when we keep getting this error Silanis.ESL.SDK.EslException: Could not create a new package. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0.
Customize "From" Email Address on Package Emails
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OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
There is a role with no signer error
Forum topic
OneSpan Sign
We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers. We have 3 roles: Insured, SalesAgent, BankAccountOwner.