1346 results matched your search criteria
Unauthorized Access: Failed to validate token.
Forum topic
OneSpan Sign
Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one failed.  
Esign Designer Views
Forum topic
OneSpan Sign
I am trying to implement Esign Designer view using below link, https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/designer
Adding additional fields to the evidence summary PDF
Forum topic
OneSpan Sign
Hi, I am wanting to add some extra fields to the evidence summary PDF that can be viewed after a signing session is complete.
Iframe cookie issues
Forum topic
OneSpan Sign
Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled.
SAML SSO Changing Email Address Creates New User
Forum topic
OneSpan Sign
When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Erasing Captured Signature on GuestLogin/Passcode entry/Emailclick in SignatHome
Forum topic
OneSpan Sign
Hi One Span Team, I'm using sign at home feature in my application, 1. After clicking on the email link "Go to Documents" and entering the pass code signed some documents and closed browser window. 2.
OneSpan Signing Ceremony change the Browser Page Title so it doesn't say OneSpan
Forum topic
OneSpan Sign
Is there a way to change the browser's page title during the signing session?  Ours still says OneSpan.  We have been successful at making other signing ceremony customizations as part of our integration efforts.
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Authentication Token - webpageUrl??
Forum topic
OneSpan Sign
In attempting to use signerAuthenticationTokens, I was looking at the following: http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_authentication&s[]=webpageurl#signerauthenticationtoken_example public SignerAuthenticationTokenExample() { authenticationClient = new Authenticat