241 results matched your search criteria
Forum topic
OneSpan Sign
Hey there,
I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields.
The part to create the document is fine, but my issue is to add an extract anchor to it.
From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
Forum topic
OneSpan Sign
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived.
Forum topic
OneSpan Sign
Hi Team ,
As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class.
This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Forum topic
OneSpan Sign
could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.
{
"documents": [
{
"approvals": [
{
"id": "ClientSignature",
Forum topic
OneSpan Sign
Hi
Is it possible to declare during the package creation instance that an extra file should be attached after signing the package documents? The package status automatically changes to COMPLETED after uploading the extra file or should I force the status to COMPLETED by API?
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.