OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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delegation REST Stopped Working
Forum topic
OneSpan Sign
I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main account where users are created, they are assigned rights in a s
Remove Authorization document case-by-case
Forum topic
OneSpan Sign
Sometimes (not always, depends on situation) we want to remove the default Authorization document. I would like to know how to do it with REST API using JSON and http calls to the server.
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
GetGetSigningStatus REST and SDK giving different outputs for same input
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST   In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output.
Notify on adding signer
Forum topic
OneSpan Sign
I want to get notify using callback, when a signer added to the document. Can you please help me how can I achieve this. I am using REST API, node.js
Maximum Failure Time
Forum topic
OneSpan Sign
Hi team, I would like to know whether we have the capability to extend the max failure time before locking a signer. If possible, what's the REST API? Thanks,
Get a filtered list of transactions
Forum topic
OneSpan Sign
Hello! I would like to know if there is any endpoint within the REST API to which I can send a parameter and get a list of transactions whose name contains that parameter. For example: https://sandbox.esignlive.com/api/packages?filter=FILTER_NAME_TRANSACTION
How to relationship or link a sender with roles by API Rest
Forum topic
OneSpan Sign
API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction because it don't has a role.. 
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.
Signing session expiry
Forum topic
OneSpan Sign
Hi Is there a way to expire a signing session via the REST api. When does the signing session expire by default. Are there any business rules for expiry ? Thanks Mario