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Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
Receiving in-correct document status
Forum topic
OneSpan Sign
Hi, I came across an issue today, we are receiving the in-correct document status when we try to check that from .NET SDK. For Document 1: Package Id : DawPINFPRX_fGrvTnRi0DA6UV0I= Document Id : consent-Buyer API URL : https://sandbox.esignlive.com/api/packages/DawPINFPRX_fGrvTn
Disclosure document with multiple locations
Forum topic
OneSpan Sign
Dear, We got a PDF document with multiple locations where we need a signature (page , x and y locations are already know) But we would like to have a single button option, like with the option Position Extracted. Is this even possible?
Create a Document Based on a Template
Forum topic
OneSpan Sign
Hello, How I can create a document from existing template I have? I have put some text fields like signer first name, last name and country, how I can access these fields and pass them while create a document based on a template? Thanks
Multiple documents per transaction example?
Forum topic
OneSpan Sign
I'm looking for a coding example of a JSON package that would have multiple documents per transaction. Does anyone happen to know of a good link or example that I can use?
Validate document before call SendPackage
Forum topic
OneSpan Sign
Hi,   We are using this method to create an package
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
VPAT and ADA Compliance Documentation
Forum topic
OneSpan Sign
Hi Duo; Can you share the link to the most current ADA Compliance documentation and the most current VPAT? You can send link to the email registered to this account. Thanks!  
Document Visibility default to hidden?
Forum topic
OneSpan Sign
Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document?  It appears I have to manually hide the doc.
406 error when uploading documents
Forum topic
OneSpan Sign
Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? Thanks, Rex
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