OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Online CRM Integration - Version issues
Forum topic
OneSpan Sign
Hi, For online integration we are facing the version issue, We are not getting the Current version 10.10.1 from (VersionUtil.getVersion()) in the EslClient.cs.
Specifying the order in which signatures are collected
Forum topic
OneSpan Sign
If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc?
Create Package in multiple sub accounts using API KEY
Forum topic
OneSpan Sign
I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package in different sub account using API for a particular user as sender
Signature section directly in my app
Forum topic
OneSpan Sign
Hello! I have a questions about your eSignLive product. Can be integrated externally using REST API?
Transaction deactivated
Forum topic
OneSpan Sign
Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event.
PDF Tag to insert
Forum topic
OneSpan Sign
We are going to be sending eSign a PDF that already contains the tags for signature. I'm looking at documentation, but can't see where to find the tags we need to put in the pdf.
Signer Name over lays and hides Captured Signer Signature
Forum topic
OneSpan Sign
1. In the Capture Signature option, can the words that overlay the signature (E-Signed by John Smith) be dropped to just display the signature. Please see the attachment for reference 2.
How to enable Smart Card sign in eSignLive sandbox?
Forum topic
OneSpan Sign
Hi Team, I have a scenario where we have to sign the documents using Hardware Tokens(from INDIA, issued by eMudra). For the POC purpose, i have created a sandbox account and trying to try this on sandbox. Unfortunately i didn't find out how to enable this feature?
limit on file size and # of pages
Forum topic
OneSpan Sign
Hi, Could you please let us know what limits does esignlive put on the files being uploaded for digital signing? - size of file in MBs - # of pages in a given file We've observed that we've a 2.6mb file with about 200 pages and it won't upload via the UI or via the API route. thanks Neel
What are the different type of fields that I can able to add in Approvals?
Forum topic
OneSpan Sign
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.