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Service callback can't hit lower environment
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OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
My Account - Signature - usage of uploaded image of wet signature
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  This question is related to an older forum item   (My Account - Signature | OneSpan Community Platform)  
Default document on template creation
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Hi, Every time When I create template, a default document named “Electronic Disclosures and Signatures Consent” is created. I don’t want this document. Is there a way to do this? Thanks
restrict senders to only use templates
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OneSpan Sign
Without an enhancement request is it possible to restrict a group of users to only be able to select a template and not allow them to upload documents?
Require actual signature on document after the first one is signed.
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OneSpan Sign
We need to be able to use Signature Capture and turn off the click to sign functionality that is used for later signature blocks for specific documents.
Support for vacation delegation
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Hi, Does eSignLive have any feature to support delegation of signer during vacation period i.e. When I create a package I specify Signer 1 and also a delegated Signer 2 for a specified time period
What is the limit of characters of a Signer's title?
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OneSpan Sign
I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
check box
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OneSpan Sign
I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 
Change Incorrect Signer
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OneSpan Sign
If I accidentally send a package to the wrong email address or the wrong signer, can I modify the package I already sent? Or do I have to delete it and start over?
Default document on creating template
Forum topic
OneSpan Sign
HI, Every time When I create template, a default document named "Electronic Disclosures and Signatures Consent" is created. I don't want this document. Is there a way to do this? Thanks Zeeshan Hanif