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Copying Documents from one package to another
Forum topic
OneSpan Sign
Hi, Is there an API available to copy a document from one package to another package?
Could not create a new package one step
Forum topic
OneSpan Sign
Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Create package on behalf of another user
Forum topic
OneSpan Sign
Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java implementation. Any examples in Java SDK? Thanks in advance!
Set package Expiry Date In Rest API
Forum topic
OneSpan Sign
Hi, I have a requirement to set the package expiry date during creation of the package itself. The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary actions on it. The java sdk has the solution.
Merge Salesforce fields when creating esign Packages
Forum topic
OneSpan Sign
Hi, We are a use case where we need to merge fields from related contact object into the document before sending it for signing. It was possible using conventions by adding a field mapping. However, through the APEX SDK, I do not find any documentation to achieve the same.
Add Signed OneSpan Document to another package
Forum topic
OneSpan Sign
Hi,
Where do I find the Package Creation Date
Forum topic
OneSpan Sign
esl Support, Where do I find the package creation date? I've looked at the EslClient object, EslClient.esl.PackageService, as well as the DocumentPackage object and I can't seem to find this date. How can this date be ascertained?
Create Package fails with Client App Authentication
Forum topic
OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Unable to add specific documents to a package
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Specifying Template Id when creating new package
Forum topic
OneSpan Sign
I'm trying to use the One Span API to create a package from a template. In the list of api calls  https://community.onespan.com/products/onespan-sign/sandbox#/ I sese