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1592 results matched your search criteria
Downloading Documents Zip file API not working
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
Adding multiple role for Text Extraction Tag but getting error
Forum topic
OneSpan Sign
Hey Team,   I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4
How to implement signing method as 'Personal Certificate' with java sdk?
Forum topic
OneSpan Sign
A client (Progeny Systems) wants to use PCC (Personal Certificate Client) with iFrame, and can't seem to find how to define the signing method. From the UI, under recipient settings -> Advanced tab, the signing method can be set to PCC.
Failed to retrieve Session
Forum topic
OneSpan Sign
Receiving this error as we just switched our app over from sandbox to production.
How can we resolve this SignatureProcessCreationException error
Forum topic
OneSpan Sign
I'm getting below error {"Error occured while getting response from handoff -
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
is this a bug?
Forum topic
OneSpan Sign
I'm using .Net SDK. I create token: string sessionTokenString = eslClient.AuthenticationTokenService.CreateSenderAuthenticationToken(id); and then
Performance improvement
Forum topic
OneSpan Sign
Hi There, In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
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