How can we resolve this SignatureProcessCreationException error

Posts: 5

How can we resolve this SignatureProcessCreationException error

Thursday, February 8, 2018 at 01:00am

I'm getting below error {"Error occured while getting response from handoff - Failed to run command. Error: \" Cannot find a process with the GUID \"0c2de6e7-e162-4354-9ff7-b171ac6006c6\".\".]]>"} We are getting 200 when hitting this url https://stage.esig.opendlrex.com:443/SPSTransaction/ProcessHandoff, but in response content getting error Could you please help me with resolving this issue.

February 8 Created

January 21 Last Updated

6 years ago Last Reply

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harishaidary

Reply to: How can we resolve this SignatureProcessCreationException error

Thursday, February 8, 2018 at 08:24am

Hi there, Can you give a bit more insight into your workflow? From the error above, it seems that the package "0c2de6e7-e162-4354-9ff7-b171ac6006c6" was not found. Is this on esign 1.0 or 2.0?

Haris Haidary OneSpan Technical Consultant

How can we resolve this SignatureProcessCreationException error

Reply to: How can we resolve this SignatureProcessCreationException error

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