OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Don't send document creation email
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
read-only version of Documents
Forum topic
OneSpan Sign
Hey is there a way to retrieve the read only version of a document that is out for signing ? Thanks
Receiving in-correct document status
Forum topic
OneSpan Sign
Hi, I came across an issue today, we are receiving the in-correct document status when we try to check that from .NET SDK. For Document 1: Package Id : DawPINFPRX_fGrvTnRi0DA6UV0I= Document Id : consent-Buyer API URL : https://sandbox.esignlive.com/api/packages/DawPINFPRX_fGrvTn
Document Navigation in Signing Ceremony
Forum topic
OneSpan Sign
Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)?
Multiple documents per transaction example?
Forum topic
OneSpan Sign
I'm looking for a coding example of a JSON package that would have multiple documents per transaction. Does anyone happen to know of a good link or example that I can use?
Adding Word documents as attachments....
Forum topic
OneSpan Sign
When I add a word document to an esign package it seems to be converted to a PDF as it's uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?
Apply Layout to multiple documents
Forum topic
OneSpan Sign
We've a scenario where there is a standard form that has been filled out by multiple people and it needs to be signed by a single person. We've created a document layout for the form but is there a way from the eSL UI to apply the layout to all the documents that were uploaded to the package? If no
How to download Summery Document
Forum topic
OneSpan Sign
Hi, How to download summery document using JDK Thanks
Downloading flatten documents using java
Forum topic
OneSpan Sign
Hi Team, Could you please let me know if we have the ability to download the completed packages as flatten documents using java? Let me know if you need more information. Thanks, Sahana
Sending documents to multiple users
Forum topic
OneSpan Sign
Hello, If you send several documents to a group of people, will each person see only the document they need to sign or do they see everything?  If the later, is there a way around this?