OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Can't convert placeholder to normal recipient in the designer
Forum topic
OneSpan Sign
I have created a template with a placeholder on the OneSpan website. When I use this template in a transaction, I am unable to change this placeholder to a normal recipient in the designer, and so I am unable to actually create and send the package.
Creating signatures all pages at once
Forum topic
OneSpan Sign
Dear all,   I am creating the signatures and we have 50 - 100 pages contracts. I need to be able to create e-signature and initials for multiply recipients, and I would like to do it one time per recipient.  
account.invitation email error
Forum topic
OneSpan Sign
Support team says my html template is fine but why is this error showing when an invitation is sent out.  
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
OneSpan Sign Email template variables
Forum topic
OneSpan Sign
Is there a way to customize email template variable (specifically $PACKAGE_OWNER_NAME) when we create package using `Clone` rest API ?
[URGENT][SALESFORCE] - Error while get Template called. 403 - Forbidden
Forum topic
OneSpan Sign
Before creating document signing url, we're trying to get template from esign sandbox. Getting error response, response|"System.HttpResponse[Status=Forbidden, StatusCode=403
OneSpan Sign VPAT documentation
Forum topic
OneSpan Sign
Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?   Thanks!
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Getting Template IDs back
Forum topic
OneSpan Sign
Hey ! I was working on the Java SDK to retrieve all the templates and their ids that I had created for a particular user, in the form of objects or lists. Is there a simple way to do this. If yes how do I do it ?
Create Package from Template
Forum topic
OneSpan Sign
Hi, I have a requirement where I have a template with placeholders for signers. I need to create a new package from this template and replace the signer Placeholders with actual signer info.