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297 results matched your search criteria
Signer Uploading Documents
Forum topic
OneSpan Sign
Hello,
Error while confirming document
Forum topic
OneSpan Sign
Hello, I need help with an error message relatef to hornetq that we detected  in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Has Signer Downloaded
Forum topic
OneSpan Sign
Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Package Reviewer use case
Forum topic
OneSpan Sign
Hi, We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document.
Invalid email for role Signer1 at row 1 - 20 - uploaded a bulk file
Forum topic
OneSpan Sign
Hi,  I'm getting an error for invalid email  when I uploaded a bulk file.  I checked the emails and they are correct.  Can you help me with this? 
grouping all packages and sending together
Forum topic
OneSpan Sign
if i create 5 packages with 5 templates can i group together and send it as a single email to customer for signing
Examples of Radio Buttons with groups
Forum topic
OneSpan Sign
Guys, I cannot seem to find documentation on how to create radio buttons and groups. Do you guys have any examples or documentation that you can point me to?
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