645 results matched your search criteria
email complaint template
Forum topic
OneSpan Sign
Hi,   how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Different Email Templates
Forum topic
OneSpan Sign
Hello,   When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Email Content Configuration
Forum topic
OneSpan Sign
We would like to modify the content of some of the emails that are sent to the signers.
Email Notice Customization?
Forum topic
OneSpan Sign
How do we customize the email message that is sent to the signer?
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
Shared email id
Forum topic
OneSpan Sign
Hi, We are integrating eSignLive with an application in our organization and came to know that a shared email address is required for integration. If yes, please advise if a) There is any specific naming convention required for the email address b) Do I need to mention any size limit for receiv
Email Template Customization
Forum topic
OneSpan Sign
Hello Team, How to replace Silanis email with custom email to notify consumers from .net SDK. Thanks, Navya.
Swap email address
Forum topic
OneSpan Sign
Hello, Is there a way to swap email for signature blocks? For example: I added '[email protected]' as buyer and '[email protected]' as cobuyer. Now i want to swap these signers.
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?