seemas

Customer email address

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Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?

Reply to: Customer email address

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Hi Seemas, The minimum required to add a signer in a transaction is: first name, last name, and email address. If your customer doesn't have an email address, then you can use a dummy email address that you have access to.
Haris Haidary OneSpan Technical Consultant

Reply to: Customer email address

0 votes
Thanks Haris!

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